We provide VICIdial™ Support which can span from installation to troubleshooting issues. Here are some of the common issues that we are hired to help with:
Wholesale and Retail VoIP
Wholesale VoIP Termination of the international telecommunication traffic. We provide our customers with the lowest wholesale VoIP termination rates for international calls to any destination in the world. Calls are going through our network and reaching each and every country on the globe.
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential Customers. It uses Data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on Customer retention and ultimately driving Sales growth. One important aspect of the CRM approach is the systems of CRM that compile Data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.